FAQ

Questions, answered gently

If you don't see your question here, reach us on Instagram @sorade.in or through the contact form.

• How do I book the photobooth?

  Use the booking picker on our Photobooth page and confirm via WhatsApp—we'll reply with availability and prep notes. For events outside the studio, mention your date and venue in the message.

• Can you personalize candles, notes, or hampers?

  Yes. Most products support a short message; hamper builds let you choose plush, scent, and add-ons. Custom crochet may need lead time—we'll confirm when you order.

• Do you deliver outside Raipur?

  We prioritise local pickup and Raipur delivery. For other cities, message us on Instagram or WhatsApp with your pin code and timeline—we'll share options and courier estimates.

• How long do made-to-order pieces take?

  Ready-made gifts are often same-week. Custom or peak-season orders may take longer; we always confirm a realistic date before you pay.

• What payment methods do you accept?

  UPI, Razorpay where enabled, cash on pickup, and WhatsApp-assisted orders. You'll see choices at checkout.